Find out in plain English how your personal data is collected, used, and protected. At Jayabhaji, your privacy is our top priority.
Six Core Pillars of Data Protection at Jayabhaji
Jayabhaji's Privacy Policy clearly explains how your personal data is collected, stored, used, and protected. This policy applies to both the Jayabhaji website and mobile app.
By creating an account or using Jayabhaji's services, you are considered to have consented to this Privacy Policy. Data protection is not merely a legal obligation for us — it is a core commitment to our members.
In short: Your data belongs to you. Jayabhaji uses it solely to improve our services and never sells it to third parties.
Jayabhaji collects different types of data for different purposes. The table below outlines what data is collected, why, and how:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Usage Data | Game history, bet logs, login timestamps | Service Improvement & Responsible Gaming |
| Device Information | IP address, device model, OS | Security & Fraud Detection |
| Cookie Data | Session cookies, preference settings | Improving the User Experience |
Jayabhaji never collects additional data without your consent. Documents submitted during the KYC process are used solely for verification and are stored securely once that process is complete.
Jayabhaji uses your data only for specific, defined purposes. Nothing is used beyond what is stated below:
If you no longer wish to receive marketing communications, you can opt out at any time through your account settings or via Live Chat.
Jayabhaji does not sell your personal data or share it with third parties for advertising purposes. Data may be shared only in the limited circumstances outlined below:
To be clear: Jayabhaji never sells or shares your information with data brokers, advertising networks, or any third party for commercial purposes.
When sharing data with third parties, Jayabhaji ensures those parties uphold equally stringent data protection standards.
The Jayabhaji website and app use cookies — small text files stored in your browser that help us improve the quality of our services.
Cookies can be disabled through your browser settings, though doing so may cause some features to stop working correctly. Disabling essential cookies will prevent you from logging in.
Jayabhaji retains your data only for as long as necessary. Standard retention periods are as follows:
Once the retention period expires, data is permanently deleted or anonymised so that no individual can be identified.
In cases of legal investigations or disputes, certain data may be retained beyond the standard retention period.
Jayabhaji uses industry-leading security technology to keep your information safe:
In the event of a data breach, Jayabhaji will notify affected members within 72 hours and take the necessary steps to address it.
As a Jayabhaji member, you have a number of rights regarding your personal data. These rights are free to exercise and easy to use:
To exercise any of these rights, please contact us via Live Chat or support@jayabhaji.best Contact us by email. Requests are typically processed within 30 days.
Jayabhaji strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
If a minor is found to have created an account by mistake, the account will be closed immediately and all associated data will be deleted. If you believe your child has registered on Jayabhaji, please contact us right away at support@jayabhaji.best.
Jayabhaji reserves the right to update this Privacy Policy when necessary. For any significant changes, you will be notified in advance via your registered mobile number or email.
If you have any questions about this policy or wish to exercise your rights, please get in touch with us:
Data Protection Contact: support@jayabhaji.best — use the subject line "Privacy Policy Request". You can also reach us via Live Chat, where Bengali-language support is available 24/7.
Before signing up anywhere online, it's natural to ask — will my information be safe? Jayabhaji takes that question seriously. Not just to tick a compliance box — but because we genuinely believe your trust is our most valuable asset.
Many people in Bangladesh are hesitant to share their bKash or Nagad account numbers, and that's completely understandable. At Jayabhaji, your mobile banking number is used solely for payment processing and is stored in encrypted form. Data sent to payment providers travels as a secure token — not as your raw account number.
Many users have concerns about KYC and identity verification, and feeling uneasy about submitting a photo of your national ID is completely understandable. At Jayabhaji, KYC documents are reviewed by a single designated verification officer, and once verification is complete, general access to that information is restricted. Documents are stored in a separate encrypted storage system, isolated from the main database.
Jayabhaji uses gaming history and betting pattern data to support responsible gaming. If a player shows an unusual spike in bet sizes or crosses a certain loss threshold, the system flags it and alerts our customer service team. This isn't about monitoring you — it's about looking out for you.
Device information and IP addresses are collected primarily for security purposes. If multiple devices log into one account simultaneously, or if access comes from an unfamiliar location, Jayabhaji flags it as suspicious and alerts the account holder. This system is there to protect your account from unauthorized access.
You can opt out of marketing emails or SMS at any time — this won't affect your service in any way, it simply stops promotional communications. Important account notifications such as transaction confirmations and security alerts will always be sent regardless.
Many people in Bangladesh aren't aware of data portability rights. In simple terms, you can request a downloadable file containing all the information Jayabhaji holds about you — betting history, transaction records, account details, everything. Just reach out to our support team to make that request.
If you have any questions or concerns about privacy, reach out to the Jayabhaji support team. We will give you an honest answer — because transparency is what Jayabhaji is built on.
Your data is protected, your payments are secure, and your gaming experience is transparent at Jayabhaji. Registration is free.
Jayabhaji keeps your data secure while ensuring a safe gaming environment.
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